This is causing the buzzing, clicking or pops sounds you can hear. Ensure your selected audio option does not contain Audio Description. Turn off Descriptive Audio. To check, remove the power from the amplifier and see whether the problem goes away. Check your radio manual for specific instructions on doing a full re-scan. A radio which can tune to medium and long wave services usually has an aerial built in, which you cannot see. How do I turn off audio description? Thus, if your LG TV is reading or describing the menu out loud, it means you have activated audio guidance accidentally or unintentionally. Following a decision by the Government, some channels used by Freeview, are being reallocated to allow for the future development of new mobile broadband services. If you are still having problems see our sister site RTIS for further information. If all other stations are working ok and you have just lost one station. It is available for most Netflix original titles and many other TV shows and movies. Audio description has been developed to improve access to television for people with a sensory impairment. Audio Description is a setting on your TV. Weather-related problems tend to happen mainly in the summer, when high pressure can cause a radio signal to travel further than it would normally. This can cause whining on the radio, which rises and falls with engine speed. When Radio 5 Live Sports Extra is on air, you should find it right next to 5 Live on the list of stations on your digital radio. Check our works and warning page to see if there any current weather problems. Audio Description features in a range of programs across ABC TV. As a result this can. Moreover, the audio description also works while using apps like Amazon Prime Video, Netflix, Disney+, Apple TV, web browser, etc. To check what coverage of DAB services are available in your locality, please see our Transmitter checker tool. The CAI (Confederation of Aerial Industries) is a recognised trade body which can put you in touch with one of its members in your area. It can be found next to Radio 4 on the list of stations. The RDS system is set up to detect local radio travel news. There is nothing anyone can do about this and the only answer is to wait for the weather to change. is a recognised trade body which will can put you in touch with one of their members in your area. The regulator, Ofcom, deals with Pirate Radio and you can report it using the Pirate Radio form on the Ofcom website. To see what is available when, the BBC keeps a schedule on the, Check cables and leads within your property to ensure the problem is not a simple installation fault. By using our Transmitter Checker, you can check which DAB radio services are available at your location. Portable radios should be tuned in a location in your home where the best possible signal is received. If Audio Description is enabled on your Samsung TV, you’ll see English AD selected. ACEs are customers too, NOT employees. Very occasionally, the weather, usually high pressure, can result in a weakened signal. Select General. The second signal is picked up by the radio moments after the first. If not, then check the radio and the aerial to confirm they are working correctly. The government set a target of switching off FM radio services after a set of criteria on digital radio listening had been met. AM does not use the telescopic aerial. The result is a higher level of interference and a deterioration in both the sound and coverage. This is why you can often hear radio stations from outside the UK at night. You may find the “Audio Description” option there, with an option to “Enable” or “Disable” Sky+ HD Box: Press Services, scroll to “Options”. We are always working with studios to make them available for more titles. There is normally a button on the remote control  to turn audio description on and off. is a recognised trade body which will be able to put you in touch with one of their members in your area. Select Settings and press the Enter button. A signal amplifier should only be used as a last resort when the television signal is weak. We cannot recommend individual Installers. A set top box capable of receiving audio description may be required to connect to your existing TV. 6. It is important to minimise the loss by using good quality cable and connectors. more information, please visit our page on, This may be due to two reasons. This could be unwanted signals and result in picture loss on your own television and, maybe, those living nearby. They come in a variety of powers; in most cases a small reduction is all that is needed. As with Closed Captions, it can be turned on or off as needed (and isn't available on all TV programs). My audio description was off on the TV but on via the humax so I had to go to menu, settings, preferences, audio, audio description off. Delete the presets and re-tune to the services in your area. For programmes which are pre-recorded, we create the subtitles in advance. If you get hiss when listening to a stereo signal try switching to mono. This is causing the buzzing, clicking or pops sounds you can hear. If the problem persists when you turn the heating system back on, the problem could be with the thermostat, which may need to be repaired or replaced. If this distant radio signal is on the same frequency as the one you are listening to it can cause a reception problem. A technician uses the audio and picture to sync them with what’s happening on screen. Use the BBC’s Transmitter Checker tool to determine the best transmitter for your location. For more information on finding and storing these services, see our, There is a possibility some LED Lights can cause interference to DAB and FM Radio Reception, particularly if LED lights are used to replace halogen lights, and retain the original transformer. It is effectively the opposite of an amplifier, though the two work by different methods. Attenuators are always a compromise and should only be used if absolutely necessary. Radio 5 Live Sports Extra has a dynamic schedule. If you have several appliances with electric motors you may need to turn them all off and try the above one at a time. This may mean an electrical item in your home, or nearby, is interfering with your MW/LW radio. This may be from a socket on the wall or a direct cable through the wall. Even in good areas an external aerial will guarantee optimum performance and will also ensure consistent listening quality. Use our Transmitter Checker to check the transmitter is not undergoing any work and to see which FM radio services you can receive from your location. This is normally the BBC Radio Leeds medium wave frequency. This means you’ll often notice a delay when watching live programmes. Radio 5 Live Sports Extra has a dynamic schedule. Audio Description is a live verbal commentary, providing information which describes the key visual information contained on the screen, which a blind or partially sighted viewer may otherwise miss. This feature can be enabled or disabled in the subtitles or closed captions and alternate audio menu of … Step 1: . For example all the cables between your television equipment and aerial are connected securely and none is damaged. For example, some masthead amplifiers are also distribution amplifiers. This can be due to various things including poor earth connectors, faulty or corroded HT leads and uncompressed spark plugs. Open Accessibility Settings. This describes body language and what is happening on screen in between the speech. Street lamps can sometimes cause buzzing and crackling sounds on your FM radio. We advise you check that your antenna is able to receive DAB, in the majority of cases you will need a new antenna. Ensure there is nothing in front of the aerial that could block the signal, such as trees. For example, if water were to get into a masthead type, they can start to boost the result of the fault. For more information, please visit our page on how weather can affect your Television and Radio reception. To rule this out see our guide on cables and water damage. This has the potential to cause electrical interference. AM reception can vary a great deal from day to night because of differences in the atmosphere. Using our Transmitter Checker, check your transmitter is not undergoing any work. If you are hearing voice narration while preforming an activity on the TV, such as changing the volume, an accessibility function has been turned on. Check whether there are any known works or warnings that might be causing the problem. To find out if a particular switch is causing the problem, try turning the lights off one at a time. Sometimes a full scan is required. 1. Switch to “English” only to turn off Audio Description. If you are unable to turn off audio descriptions, it typically points to a setting on your device that needs to be changed. An indoor aerial may be good enough, but for the best reception use an outdoor one. There is nothing that can be done and the problem will go away when the weather changes. Use our Transmitter Checker to find the best frequencies for your location. The, If you know your location, you can use our, When travelling in the car, your signal can be affected by. Further information on tuning your DAB radio can be found by visiting the Get Digital site or see our DAB tuning guide. Try moving the radio to another position, such as near a window, higher up, or another room. It is worth first checking to see whether the problem is with your own equipment, or the local transmitter. Radio 4 LW normally broadcasts Yesterday in Parliament, The Daily Service and the Shipping Forecast each day. It has also been known for the engine management system (EMS) to cause problems. For information on the symptoms of interference see our other site, RTIS, for further information. This may be due to two reasons. Please see our Freeview Installation guide for further details. An externally mounted aerial can be attached to many types of DAB portable radio and hi-fi systems. While an amplifier provides gain, boosts the signal, an attenuator provides loss, reduces the signal. Turning it on/off varies depending on your TV make and model; TVs have different remote controls and Settings menus. Check whether there are any known works or warnings that may be causing the problem. These split the TV signal from a single aerial and allow the signal to be sent to several different televisions in the building. You may get good, clear reception during the day, but after sunset the signal may fade or become distorted. Keeping a note of when each lamp comes on and goes off will help to identify whether this is the cause of your interference. If neighbours are having the same problem it may be that the aerial itself is at fault, or there may be an interfering signal. You may need to check that all parts of your receiving system are fully earthed. For more information see our guide on, If you normally can receive a service, but you are now finding it is fading, or you can hear hissing, this could be down to one of three things. However, helically wound FM aerials are able to receive DAB. Have a look at our, The BBC cannot recommend individual Installers. Use the following steps to review and turn off your accessibility settings: Press the HOME button. Most FM car radios have a Radio Data System (RDS) built in. Amplifiers themselves are a common source of reception problems. Television signals can be affected by fine weather including high pressure (atmospherics) and the only solution is to wait for the weather to change, you should not retune during this time. Advice for improving medium wave reception can be found on this BBC Reception help guide. A qualified aerial installer with local knowledge will be able to advise further. You must turn off the Audio Description feature to make it stop talking. Nations and Local radio services are carried on a mix of commercial multiplexes. See our car radio guide for more information. For information on the symptoms of interference see our sister website RTIS . Use our transmitter tool, which will tell you what national and local DAB services are available in your locality. When travelling in the car, your signal can be affected by natural features of the land, for example, hills, valleys, rivers, etc. Audio description is also available on BBC iPlayer. Try this: Home > Settings > Channel Setup > Digital Setup > Audio Set-up and set Audio Type (Audio Description) to "Normal" Cheers . is a recognised trade body which can put you in touch with one of its members in your area. Step 4: . This is commonly caused by the FM signals being bounced off objects or hillsides and reaching your radio by different paths. DAB uses different frequencies from FM radio. To turn AD on or off, press AD on your remote. Switch off heating systems and see whether the problem goes away. The effect that causes radio signals to travel further than normal is known as tropospheric ducting. It is important to check that your installation is intact. Its technical name is multipath distortion. If your problem is due to the weather, it should go away once the weather changes. It is important to check the cables and the aerial for damage and that they are operating correctly. Learn how to turn on audio descriptions on your Apple TV. Go to Settings from your TV’s home screen. 2. This may mean an electrical item in your home or nearby, is interfering with the reception of your FM radio and is causing the buzzing, clicking or pops you can hear. Secondly, you may be on the edge of Freeview coverage, and likely have a weak signal. It can also cause a crackling noise which is worse on MW and LW than FM. Radio and Television Investigation Service (RTIS), help guide on the different types of amplifiers available, Radio and Television Investigation Service (RTIS), Leeds, Wakefield, Huddersfield and Bradford. However, if the original light used a transformer rather than directly running off the mains, it is possible the transformer is causing the interference. The cause is an atmospheric effect known as Sporadic-E and can last from a few seconds up to an hour or more. Just look for ‘BBC Radio Bradfd’ or ‘BBC Brad’ in your radio’s menu. See our help guide on the different types of amplifiers available . Some makes of TVs have a dedicated button on the remote control. During wet weather, when covered in moisture, all trees can have an appreciable effect on signals. For more information on how weather can affect your Radio services, please see, It is important to check your installation is working properly and that your radio is in the best possible position. If your radio reception is poor then you could consider an external aerial for best reception quality. By using our Transmitter Checker, you can check what MW/LW radio services are available at your location. If you have bought a new car, the DAB radio may be tuned to DAB stations in a different location. To listen to DAB in your car you will need to ensure your aerial is able to receive a DAB signal. I strive to give honest answers, even if not always appreciated. Audio description is accessible on all TV platforms but may not be available for every programme. See our guide on Buzzing and Clicking. If this does not work, a full re-scan might be needed. If you still have a problem use the ‘autotune' function to re-tune. There is nothing that can be done and the problem will go away when the weather changes. These descriptions are inserted into natural pauses in the program’s English dialogue. The problem could be due to a number of reasons, the station may have stopped broadcasting or have moved multiplexes rather than a radio fault. An exception is "helically wound" FM aerials. See our, We cannot recommend individual installers. DAB uses multiplexes to group services together. Select Accessibility. The. If your car radio is showing no signal or no service for a station you usually receive, this could be down to one of the following things: If you know your location, you can use our transmitter checker to see whether there is a problem. Select the Dialog button () in the upper right corner. This may be fine during the day, but in the evening, signals from distant transmitters can travel further, and can cause reception problems for those at the very edge of coverage. This is because the power used is lower, and is forced to work outside of its normal operating parameters, resulting in electrical impulse interference. For further information see our DAB installation guide. Many people are now using low power LED lights instead of the more traditional varieties. If it is a direct cable, check for any obvious signs of water or a green build-up on the connector. This normally happens in the summer months, due to high pressure weather conditions in the atmosphere, allowing radio signals to travel further. BBC News HD, BBC Four HD and CBeebies HD are broadcast using capacity on commercial multiplexes. AM reception can vary a great deal from day to night because of differences in the atmosphere. To turn off the Audio description for blind people via your SAMSUNG UE40J5100 LED TV, simply take the remote control of your TV, press the “Menu” button. The telescopic aerial fitted to stereo portables is a compromise and the radio will often only give really good results if connected to an external aerial. Unfortunately, some radios are less sensitive than others and need careful positioning to work reliably. 5 Live sports extra is a secondary service of Radio 5 Live, and not always available on air. Our information on how clear skies and fine weather can affect your radio reception may be useful, please see our Weather Guide. 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